FAQ

Do you have questions about SmartLiberty?

Find in this section the various questions often asked to SmartLiberty. Can't find your answer? Do you have a question specific to your project? Contact one of our sales consultant, who will be happy to answer you.

At SmartLiberty, we comply with laws and regulations by relying on Samsung Knox, the Fort Knox of smartphone data security.

GDPR compliance
  • Right to access data

  • Right to be forgotten

  • Encrypted backups

  • Field level data lifetime

Adult protection law compliance
  • Proportionality

  • Decision paths

  • Right to reject

Fire brigade compliance
  • Priority alarms

  • Redundant alarming channels

  • Phone call alarm override

Highly secure Smartphone Platform with Samsung Knox


In general, only the data that is strictly necessary to the operation of the system is stored, including alarm records. All data is secured with passwords. The data relating to a resident is only accessible to the people who are authorized.

The systems that we use comply with the Swiss and international standards to ensure the safety of people and the equipment. In addition, our badges are approved for hospital use (EN60601).

It typically lasts approximately 1 year, depending on daily use. The battery status is regularly sent to the server and SmartLiberty will notify someone in advance if a replacement is needed.

The production of SmartLiberty is located in Europe to reduce the amount of embodied energy used.

Most of the elements can be repaired or recycled. The used batteries are recyclable up to 95% thanks to partners like InoBat. The energy consumption of the equipment has been fully minimized.